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Outlook 2003 For Exchange Server 2003 and Outlook 2003: As stated above, with these products you need not do anything. The folder is already visible in the Address Book lists:  Other versions of Outlook For Outlook 2000 users: Select the Services command from Outlook’s Tools menu. Check to be sure that the Outlook Address Book is included among the list of installed services. If the Outlook Address Book isn’t present, then click the Add button to open the Add Service To Profile dialog box. Select Outlook Address Book from the list of available components and click OK. If the Outlook Address Book isn’t listed as a choice, then check out knowledgebase article 173072. The final phase of the configuration procedure must be performed for each user: Select the Services command from Outlook’s Tools menu. Select the Addressing tab. The Addressing tab allows you to configure which address list you want the user to see by default. The default choice is the global address list, but you can specify your public folder instead if you like. You must now add the public folder to the list of address lists by using the Add button. After adding the public folder to the list, you can use the up and down arrow icons to arrange the order of the list. By doing so, you can control the the order that Outlook checks address lists in when sending out mail. For Outlook XP users: Select Tools > e-mail Accounts. Select View or Change Exiting Directories or Address Books. Check to be sure that the Outlook Address Book is included among the list of installed services. Once you’ve confirmed the existence of the Outlook Address Book, you’ll have to set the public folder up for use with outlook. This portion of the procedure only needs to be performed once, rather than being performed for each user. Right click on the Contacts folder that you created earlier and select the Properties command from the resulting context menu. Select the properties sheet’s Outlook Address Book tab. Verify that the Show This Folder As An E-Mail Address Book check box is selected. You might also enter a more descriptive name for the address book into the space provided. For example, you might use something like Public Folder Contact List. Click OK to apply the settings. You can now open your Address Book and the "Show Names from the" box select the PF Contacts folder.